Frequently Asked Questions

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 Call 911, do not call TCCEFD or Rural Metro directly for emergencies.

 No, your property taxes pay for the TCCE Fire District which in turn contracts Rural Metro for their services.

 Primary station that services our district is located 4300 N Kolb Road, 85750· ~3.9 miles away

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All Rural Metro Fire firefighters are certified or licensed (in their respective states) Paramedics or Emergency Medical Technicians (EMTs). The 911 dispatch center sends the closest, most appropriate medic to your call for help. This might be a fire engine because ambulances are on the street or at hospitals with a patient. Also, the firefighters on the fire engine assist the ambulance crew to further increase the level of patient care to you or your family member. This all  depends on the nature of the call and the medical history of the patient we are responding to. Our mission is to take care of you or your family member with the highest level of care available.   (source RuralMetroFire.com)

 Be fire-safe in your home and always have working smoke detectors and test them monthly. It is recommended that batteries be replaced every six months but at the very least, annually. Rural/Metro can provide assistance in battery replacement for District residents, at no cost, by calling 624-9913 with a request for service. The resident must supply the new 9 volt batteries and the firefighters will perform the service. Sometimes it is found that the detectors are dirty or faulty, the firefighters will offer suggestions to fix potential problems so the system will operate efficiently. Carbon monoxide detectors are also a worthwhile safety monitor for installation in the home. 

 To provide the best possible service, time is critical for 1st responders in reaching your home, especially emergency medical equipment and personnel. We can help by providing address numbers that are visible from both travel directions. I have installed reflective, 3-inch high numbers on my mail box and this greatly increases visibility. 

Call 911 immediately and provide the location and size of the fire if possible.

Create and practice a home fire escape plan with your family. Ensure that smoke detectors are installed and working properly, and keep a fire extinguisher on hand.

A fire district is a political subdivision of the State, formed for the protection of persons and property in an area approved by the county (Arizona Revised Statutes – Title 48 – Special Taxing Districts). Arizona Fire Districts are governed by three or five member boards (based on population of district) elected at large by the registered voters of the district. Board members are elected to alternating four-year terms so at least two are elected every two years.

 More than 130 fire districts with over 4,000 trained personnel provide fire, rescue, and /or emergency medical services to roughly 1,500,000 Arizona residents every day. Those same fire districts provide fire protection to over 15,000 square miles and emergency medical services to over 27,000 square miles of the State of Arizona.

 Fire Departments are part of a municipal government and are funded through the city’s general fund revenues which are derived from sales tax, state shared revenues, and property taxes. Fire departments are overseen by the same municipal council that oversees all city departments. A fire department generally only protects the area within the boundaries of their city.

Fire districts are special taxing districts and are independent of any city or county government. They provide service to multiple geographical areas which may include rural and/or unincorporated county areas and one or more municipalities. Fire Districts range in size from all volunteer operations with budgets of less than $100,000 to large urban fire districts with budgets in the millions of dollars. Much of their funding is derived from personal property taxes collected within the fire district’s boundaries. Fire Districts are overseen by a board of directors elected at large by the citizens of the district.